WITCHCOFFEE.COM will gladly exchange or offer a shop credit for any item you are not 100% satisfied with providing item is in ‘as new’ condition, packaging is ‘as new’ and goods were purchased 30 days or less prior to our shop receiving the item for exchange. Goods must also be accompanied by a copy of the WITCHCOFFEE.COM purchase invoice.
For convenience in processing international orders, all prices are listed in US Dollars.
We accept the 2 most popular payment methods available.
The first is PayPal, which we believe is it the safest and fastest method for online transactions. Upon checkout, you will be redirected to the secure PayPal website to process and approve your payment. When approval is complete, PayPal will automatically notify us.
Most online shoppers use PayPal for online transactions. Their PayPal account is linked with their bank account or credit card. This means PayPal users do not need to share their bank details or credit card to every online store they make purchases. For more information, please visit the PayPal website
The second is Credit card / Debit card, which we accept via the payment gateway 2Checkout/Stripe. Note that the payment is processed via 2Checkout/Stripe, and we do NOT store any card details at all. It has one the most secure and advanced anti-fraud system available, and you can rest assured that your details are safe.
PLEASE CHOOSE CAREFULLY. We do not normally give refunds just because you changed your mind. At its absolute discretion, WITCHCOFFEE.COM may offer a full credit less shipping for a return. The reverse transaction is processed via the payment gateway and may take up to 10 days upon initiation of refund for Credit Card. It is however usually instant via PayPal. PROOF OF PURCHASE IS REQUIRED AND GOODS AND PACKAGING SHOULD BE IN ORIGINAL CONDITION.
WITCHCOFFEE.COM offers free shipping. We will organize shipment of your order upon receipt of payment. Goods in stock will usually be shipped within 24-48 hours. We will maintain a high level of effort to ship your purchase to you ASAP but cannot and will not be held responsible for late arrival of orders due to shipping delays. If you choose an item that is not in stock or will be delayed for other reasons, we will notify you within 5 business days. Tracking number will also
Please note that items showing signs of damage may not be replaced and any item without a current.
We at WITCHCOFFEE.COM are dedicated to protecting your privacy. All information that we collect from you is only used to process your orders and to ensure the best possible shopping experience.
WITCHCOFFEE.COM is a wholly owned subsidiary of Montré Ltd and is the sole owner of all personally identifiable information collected via our web site.
By using the site, you agree with the declarations described in this Privacy Statement. WITCHCOFFEE.COM also reserves the right to update and modify our policy from time to time. We will post a notice prior to changes so we greatly suggest you check this page once in a while to keep updated with the policy that users are bound to accept.
Information Collected and What it’s used for
To process your order, we need to know your name, mailing address, e-mail address, phone number, and your PayPal e-mail address or Credit Card details (if payment is made via Credit Card). This information is used to complete your order, including payment and shipping, and to notify you of your order status. Note that we DO NOT store credit card details. Payment via Credit Card is processed directly via the credit card service provider: 2Checkout.com
E-mail addresses are collected and used to notify you about the status of your order and shipping information. We at WITCHCOFFEE.COM do not rent, trade or sell your personal data to third parties. Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report on ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to WITCHCOFFEE.COM. In addition, we occasionally offer a free newsletter through WITCHCOFFEE.COM used to keep you informed of specials and New arrived items. To sign up for the newsletter we will ask for your e-mail address. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.